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Customer Service Account Specialist
Vernon, CA
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Job Description Overview:
Lucky Brand Jeans, established in 1991, has become one of America's favorite denim brands with a sense of humor evident in its trademark "Lucky You" fly. Lucky Brand products are sold through its own 170 retail stores nationwide and on its website (www.luckybrandjeans.com). Additionally, the company sells its products in a select group of high-end department stores including Nordstrom, Bloomingdale's and Dillards and in better specialty stores including Buckle and Fred Segal.
Lucky Brand Jeans offers a competitive benefit and compensation package, including:
Medical, Dental, Vision, 401k, Paid vacation, Paid sick, Paid holidays, Life Insurance, Generous product discount, and a casual yet professional work environment.
We invite you to apply and join our dynamic, expanding team.
We currently have an exciting opportunity as an Account Specialist - International.
The ideal candidate will manage all International accounts from initial booking to shipping. As well as troubleshoot and resolve issues to ensure accurate and timely shipping and delivery to accounts.
Responsibilities:
•Ensures orders are entered and product is produced correctly, shipped and delivered within the designated shipping window
•Performs system order processing, maintenance and invoicing
•Provides product and shipping information to Management and accounts
Qualifications:
•3 – 5 years of customer service experience *international experience a plus
•Background in apparel, fashion, or related field is highly desirable
•Ability to communicate clearly and effectively in all situations
•Strong reasoning, analytical and problem solving skills
•Ability to organize and prioritize work to meet required standards of service
•Ability to rapidly adjust to changing priorities based on business needs
•Strong documentation and reporting skills
Click Here To Apply
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Experience Required 3 plus years exp.
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Last Update April 24, 2008
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